Computer Hacked/Malware

Do you suspect your computer has been infected with malware or hacked?
If so, contact or visit a ClickAway store as soon as possible.

Computer problems can be frustrating.
ClickAway is here to help

Experienced symptoms

If your computer suddenly is running slower, is displaying content you didn’t request, or is exhibiting unusual behavior, your computer might be infected with malware (viruses, trojans, spyware, etc.) or hacked. These days, almost all hacks involve a phishing email, text, or phone call after which you give someone access to your computer.

Avoiding further damage

As soon as you suspect that your computer has been infected with malware or hacked, shut it down, and bring it in so we can scan it. If you gave someone you don’t know access to your computer and it has financial account or identity information on it, you should contact your financial institutions immediately.

Need for professional help

Simpler cases of malware infection can be resolved with multiple high quality antimalware scans. However, the only way to be sure your computer is clean after severe infections and hacks is to reinstall the operating system. It takes special knowledge to determine the severity and proper repair. In most cases, better antimalware software will help prevent reinfection. Not all antimalware software is effective and efficient. We can recommend and install the best.

Please contact or visit your nearest ClickAway store for professional help. We are just a call away.