Can’t Login to Computer
Computer problems can be frustrating.
ClickAway is here to help
Experienced symptoms
You are experiencing a login failure if your computer displays the operating system’s welcome screen but will not let you login. Of course, the most common cause is a forgotten password.
Avoiding further complications
If this problem has just started, retry with your correct login credentials once. If that does not work, however, it is possible to make the problem worse with repeated tries. Some operating systems protect themselves from unauthorized access by limiting the number of failed login attempts before locking the system.
Need for professional help
There are many possible causes for login failures depending on the type of computer and how it is configured. In many cases, there are methods for recovering or resetting forgotten passwords. Special knowledge and, in some cases, tools will be required to diagnose and correct the problem.
Please contact or visit your nearest ClickAway store for professional help. We are just a call away.
What to Expect
Where feasible, we proceed as follows:
Free in-store basic diagnosis
(if opening the device is not required)
Cost and time estimate
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